Shipping policy

At SOLANGE.pro, we are committed to delivering your home essential products quickly and reliably.

Shipping Coverage

We currently offer shipping within the United States only.

Shipping Cost

We offer FREE shipping on all orders within the United States.

Processing Time

All orders are processed within 1–2 business days (Monday to Friday).
Orders are not processed or shipped on weekends or holidays.

Delivery Time

Estimated delivery time is 2–6 business days after dispatch.

Please note that delivery times are estimates and may vary due to external factors such as carrier delays, weather conditions, or high demand periods.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email.
You can use this tracking number to monitor your delivery status.

Shipping Address

Please ensure that your shipping address is correct at checkout.
SOLANGE.pro is not responsible for delays or lost packages due to incorrect or incomplete addresses.

Lost or Delayed Packages

If your order is significantly delayed or appears lost, please contact us at support@solange.pro, and we will assist you as soon as possible.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging so we can resolve the issue quickly.